- Deals
- Airrail
AirRail bookings to Amsterdam Schiphol Airport
Combine your Eurostar journey with your flight to or from Amsterdam Schiphol Airport.
Save time and money with a single AirRail booking
We get it. Not every journey can be made by rail. Sometimes you need to catch a plane, especially if you’re travelling long-haul. But don’t worry, if you’re flying to or from Amsterdam Schiphol Airport, we’ve got you covered.
With an AirRail booking, you can easily combine your Eurostar train journey to or from Brussels-Midi/Zuid or Antwerp Centraal with your flight from Amsterdam Schiphol.
The AirRail combination booking can be made for journeys in either direction – from Belgium to Amsterdam Schiphol or vice versa.
How do I book with the AirRail offer?
Making your booking
- Visit our main partner KLM Royal Dutch Airlines, or you can book directly with many other airlines connected to us via Access Rail. Check with your airline or travel agency.
- Book your AirRail ticket at a travel agency
- Or book on a travel website offering AirRail connections
A step-by-step of your AirRail journey
- Book your AirRail journey
Book your journey directly on the KLM website, through your travel agency or on a travel website offering the AirRail service. - Retrieve your boarding passes
You can get your boarding passes up to 30 hours before departure. We don’t want you to miss your train, so please read our detailed information on how to retrieve your AirRail tickets below. - Sit back and relax
Board the train and enjoy a fast and comfortable journey to or from the airport.
- Book your AirRail ticket
Book your combined ticket directly on your airline's website, through your travel agency or on a travel website offering the AirRail service. - Retrieve your train tickets
Check-in online 72 hours before the train's departure to collect your e-tickets. - Sit back and relax
Board the train and enjoy a fast and comfortable journey to or from the airport.
How to retrieve your train tickets?
This will vary depending on which airline you’re travelling with.
1. If you’re flying with KLM Royal Dutch Airlines:
Travelling from Brussels-Midi/Zuid to Amsterdam Schiphol Airport
You’ll receive a check-in email around 30 hours before departure. Once check-in is complete, you’ll get a check-in confirmation document. This document cannot be used for boarding the train.
On the day of departure, customers must pick up their train and flight boarding passes at the Air France-KLM Air&Rail Terminal located inside Brussels-Midi/Zuid.
A boarding pass from KLM is mandatory to board Eurostar trains and needs to be presented to the Train Manager.
Travelling from Antwerpen-Centraal to Amsterdam Schiphol Airport
You’ll receive a check-in email around 30 hours before departure. Once online check-in is completed, you’ll get your digital boarding passes for both the train and flight journey.
Travelling to Belgium
If your final destination is Antwerpen-Centraal or Brussels-Midi/Zuid you’ll receive a check-in email around 30 hours before departure. Once online check-in is completed, you’ll get your digital boarding passes for both the train and flight journey.
2. If you’re flying with another airline:
You can check in online to receive your tickets as early as 72 hours before the train's departure. To do this, you will need your PNR code or the number of your electronic plane ticket.
Please keep your train ticket safe – you will need it to open the gates at Schiphol Airport Station.
Why a combined train and plane ticket is the best option for you
Manage your booking
Sometimes plans can change and that’s okay. For your AirRail journey with KLM, if you need to change your flight and train itinerary please contact the airline directly.
If your journey is with any other airline, your Eurostar journey will also be changed when you make changes to your flight times.
A quick getaway
Get home or away in record time with our high-speed trains and catch up on everything you missed in the air with free Wifi on board.
Premium service
If you fly in First or Business class, you’ll automatically get a seat in our Eurostar Premier coaches. That means a complimentary meal served at your seat. You also have free access to our Eurostar Premier Lounge at Brussels-Midi/Zuid.
More luggage
Eurostar’s generous luggage allowance allows you to bring up to three suitcases and one piece of hand luggage on the train (unfortunately our friends in the air aren’t always as generous, so please check your flight details to avoid disappointment).
Frequently asked questions about AirRail
For any changes in your trip, please contact your airline or travel agency.
1. On the day of the journey
1.1 For your AirRail journey with KLM
If the unexpected happens and your Eurostar train is delayed or cancelled, ensure that you have your boarding pass, speak to a member of our team and travel on our next available train. If there is no available train within a reasonable time, please contact KLM customer service.
1.2 For your AirRail journey with another airline
If the unexpected happens and your Eurostar train is delayed or cancelled, ensure that you have your ticket, speak to a member of our team and travel on the next available train. If there is no available train within a reasonable time, please contact our customer service team or your airline.
2. Am I entitled to compensation for any delays?
In the case of delays/cancellations, the following conditions of travel are in place:
- The conditions of travel are always according to the carrier (rail/air) you’re travelling with.
- In the case of delay and missed connections when a ticket including two sectors is issued, the liability is always on the delaying carrier. However, in AccessRail agreements with airlines, the airlines are requested to rebook the passenger on the next available flight without any cost.
- Requests for refunds must be initiated at the point of sale.
Air:
- If your train arrives at the airport later than scheduled but you are still able to catch your flight, you are not entitled to compensation for the delay.
- If you miss your flight because of a delayed Eurostar train, please contact your airline’s customer service department regarding compensation for the interruption to your journey.
Rail:
In accordance with the PRR (Passenger Rights Regulation), if your arrival at Brussels-Midi/Zuid, Antwerpen-Centraal or Schiphol Airport is delayed by 60 minutes or more, you are entitled to compensation.
The compensation is calculated according to the length of the delay:
- 25% of the value of your train ticket for a delay of 60 minutes or more.
- 50% of the value of your train ticket for a delay of 120 minutes or more.
Please contact the customer service department of your airline as soon as possible.
For your AirRail journey with KLM
Please contact the airline’s customer service centre.
For your AirRail journey with another airline
Please submit a compensation request through our request form, contact Eurostar Customer Service or contact the airline’s customer service centre.
Yes, you just need to request a refund via your point of sale (airline or travel agency).
We get it, luggage restrictions are a pain. That’s why your AirRail ticket allows you to take up to three suitcases and one piece of hand luggage on Eurostar trains. However, your airline might not be so generous – please check the conditions of your flight ticket before setting off.
Eurostar accepts no responsibility in the event of theft, loss, or damage to your luggage during your train journey and you are solely responsible for the transport of your luggage between the train station and the airport.
If your luggage exceeds the AirRail allowance, the Train Manager may charge you €30 per piece of additional luggage or refuse to allow the excess luggage on board the train.
You may also like
Brussels to Schiphol
Travelling with Eurostar to Schiphol is quick, easy and affordable – you’ll journey straight from the airport to the city centre in as little as 1hr 33mins.
Brussels city breaks
Beer, waffles, chocolate and culture, find out everything this iconic city has to offer.
Amsterdam city breaks
There's so much to do and see in Holland's capital, you'll want to stay longer than a weekend.