Our direct trains from Amsterdam and Rotterdam to London will be temporarily back in service between 10 February and 29 March 2025. They’ll then take a break due to essential works at Amsterdam Centraal and restart again at the end of April 2025.
Between 10 February and 29 March 2025, due to temporary building works, the platform will only be accessible via stairs. Find out about access options.
Departing from Amsterdam Centraal station
Travelling to London with a change in Brussels
Your Eurostar train to Brussels-Zuid/Midi will usually depart from platform 15 but check the station screens just to be sure.
Arrive at least 20 minutes before departure, and board your train at least five minutes before it leaves. Luggage and passport checks will take place in Brussels before you get on your train to London.
Trains to Antwerp, Brussels and Vanaf Amsterdam-Centraal Centraal
Please arrive at the station 20 minutes before your train leaves.
- Scan your ticket at the NS gates to get to the platform. To prevent accidental charges when using bank cards stored on your phone, store your Eurostar ticket in your mobile wallet or the Eurostar app.
- Check the departure board for your train and find the correct platform.
- When the train arrives, get on and find your seat.
To make sure we leave on time, be ready to board five minutes before the scheduled departure.
Booking accessible travel
Find everything you need to know about accessible travel, including how to book, help with your luggage, parking and station facilities and much more on our accessible travel page.
Station details and facilities
· Cafés, shops and supermarkets
· Cash machines
· The NS International ticket office, open daily, 05:45-21:00
· The NS International Lounge, open 07:00–19:00 Monday to Friday and 10:00–18:00 at the weekend
· Luggage storage
· Self-service ticket machines
· Toilets with baby-changing facilities
· Bike rental and storage
The station is easily accessed on foot, by bike or by public transport. Car parking is discouraged as most of the city centre is closed to car traffic.
You'll need to scan the barcode of your train ticket at the NS gates to enter and exit the station.
Using a mobile ticket?
To avoid accidental charges, don't scan a PDF or screenshot of your Eurostar ticket if your bank cards are stored on your phone. Save your ticket in Apple Wallet or Google Pay Wallet instead, and disable contactless payments (NFC).
The ticket gates can read both ticket barcodes and digital bank cards. Sometimes, they might read a bank card on your phone instead of the ticket barcode, resulting in an incorrect payment of up to €20.
If you're charged in error, visit the OVpay website to find out how to get a refund.
Tickets issued by other carriers may not have a barcode, so you'll need to speak to a member of staff or press the (i) button next to the ticket gates for assistance.
If you're continuing your journey within the Netherlands, you'll find trains to every corner of the country departing from Amsterdam Centraal.
If you lose (or find) something on board or at the station, speak to a member of staff at the lost and found located in the east tunnel, or follow signs to the lost and found office.
You can find out more about lost property on the NS website (Dutch Railways).
Practical info
Address: Stationsplein, 15 1012 AB, Amsterdam
Phone number: +31 (0)30 751 51 55
Facilities: Car park, bike park, luggage lockers, shops and restaurants
Public transport: On Eurostar trains to Belgium and France, you can buy your ticket for public transport at the Eurostar Café, at the same price as buying a single ticket at the ticket desk.
Search for journey details using public transport in the Netherlands
Car rental: You can take advantage of the Eurostar partnership with Hertz to rent a car.
Airport connections: Amsterdam Schiphol International Airport.
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