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Preparing for your trip

Preparing for your Eurostar journey

All the information you need to prepare for your journey, from when to arrive at the station to travel documents and customs.

Delta - illustrations - Antwerpen - station

 

When to arrive at the station

Find out when you need to arrive at the station before your departure.

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Travel Documents - UK passport and visa

 

Travel documents

What travel documents do you need to travel on Eurostar? Find the answers you need here.

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A pile of various euro notes.

 

Customs

Everything you need to know about custom regulations when travelling between the UK and Europe.

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Mobile app

 

Your tickets

Everything you need to know about how to book and manage your booking.

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Eurostar App

Download the app for booking tickets, live updates and destination inspiration.

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Illustration of Eurostar departure lounge

 

Station guides

Everything you need to know about all of our stations, including facilities and departure process, plus much more.

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Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). AWP Assistance UK Limited FCA registration number is 311909. FCA authorisation can be checked on the FCA register at https://www.fsa.gov.uk/register/ | E-mail: Insurance@allianz-assistance.co.uk

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