Novotel Brussels off Grand Place
4 star hotelHotel120 Rue du Marche Aux Herbes, Brussels, 1000, BelgiumYou can really make yourself at home at this four-star Novotel, just a stone's throw from Brussels' iconic main square. Rooms are airy and quiet, and the hotel’s sunlit breakfast restaurant will start every day of your stay in style.
The Gourmet Bar serves international dishes for lunch and dinner, and the adjoining bar is full of cocktails, wines and Belgian beers. There’s also the option to rent a bicycle, a small fitness centre and a spacious street terrace.
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Brussels
1.8 km from Brussels Midi/Zuid
While you are in Brussels
0.2 km from Grand Place
Excellent
Good to know
- Wonderful sightseeing
- Train station is close
Excellent family hotel. Close to Brussels Central. Great location.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Child and Baby services
- Concierge and porterage facilities
- Accessible facilities
- Internet access
- Restaurant(s)
- Safe
Rooms
The smart and elegantly appointed rooms here all include a flat-screen TV, work desk and sofa, as well as the usual air-conditioning, free wi-fi, minibar and tea and coffee making facilities.
Location
Perfectly central and well connected, the famous Manneken Pis Statue is only a short walk away, and Parc de Bruxelles, the Magritte Museum and the Royal Palace are all within a 10-minute stroll. Brussels Central train station is just around the corner, giving you endless options for travelling across the city and beyond.
Our hints & tips
At the Gourmet Bar, you can enjoy simple international cuisine in comfortable and casual surroundings.
Only a short stroll from Grand Place, this hotel is perfectly located in the heart of historic Brussels, making this a perfect base from which to explore.
Arriving in Brussels
1.8 km from Brussels Midi/Zuid
While you are in Brussels
0.2 km from Grand Place
Excellent
Review breakdown
Good to know
- Wonderful sightseeing
- Train station is close
Rated by
Family –
58%
Couple –
22%
Business –
14%
Solo –
6%
Rated 4.4/5 based on reviews from all travellers
Excellent family hotel. Close to Brussels Central. Great location.
Excellent Family Hotel
Excellent Romantic Hotel
Review Highlights
Great location
- Positive: 98% liked the proximity to sightseeing.
- Positive: 100% thought it was easy to get to the train station.
- Positive: City centre within easy reach, said 100%.
- Positive: 98% liked the proximity to shopping.
- Positive: Great parking, according to 85%.
- Positive: Near to public transport, according to 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 76%.
Good internet service
- Positive: 73% said the wifi quality was great.
- Positive: 77% said the reception staff was great.
- Positive: 88% thought the service was very professional.
- Positive: Housekeeping was great, according to 75%.
- Positive: Lovely bar service, according to 86%.
- Positive: 91% said the recreation staff was great.
- Neutral: Only 56% found the restaurant service to be good.
- Neutral: Hotel security was average, thought 67%.
- Negative: 58% didn't like the management.
- Negative: 73% complained about the room service.
- Negative: 67% complained about the room service.
Fantastic service
- Positive: 91% found the staff to be very friendly.
- Positive: 77% said the reception staff was great.
- Positive: 87% thought the service was very professional.
- Positive: Housekeeping was great, according to 78%.
- Positive: 76% found the restaurant service to be one of the best.
- Positive: Lovely bar service, according to 89%.
- Positive: 88% said the recreation staff was great.
- Positive: 89% said the recreation staff was great.
- Negative: 53% didn't like the management.
- Negative: 58% said the booking process was inefficient.
- Negative: 67% complained about the room service.
Tasty breakfast
- Positive: 82% thought the service was very professional.
- Positive: Housekeeping was great, according to 75%.
- Positive: 77% found the restaurant service to be one of the best.
- Positive: 91% said the recreation staff was great.
- Neutral: 67% said the reception staff was ok.
- Neutral: Hotel security was average, thought 55%.
- Neutral: Bar service was average, according to 69%.
- Negative: 82% said the breakfast was too expensive.
- Negative: 63% complained about the room service.
- Negative: 57% said the booking process was inefficient.
- Negative: 82% didn't like the management.
Clean
- Positive: 70% said rooms were clean.
- Positive: 89% thought it was clean.
- Positive: 96% thought the view was good.
- Neutral: Beds were acceptable for 64%.
- Neutral: 58% thought the bathroom was big enough.
- Negative: 75% said the bathroom was dirty.
- Negative: 77% thought they were poorly maintained.
- Negative: 54% had problems with the shower.
- Negative: 68% found problems with the furniture.
- Negative: For 58%, the rooms looked old.
- Negative: 80% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 79%.
- Negative: 54% were disappointed with the minibar.
- Negative: 59% thought the tv was sub-standard.
- Negative: 100% were unsatisfied with the kitchenette.
Great room
- Positive: 71% thought rooms were spacious.
- Positive: 70% said rooms were clean.
- Positive: 96% thought the view was good.
- Neutral: Beds were acceptable for 63%.
- Neutral: 55% thought the bathroom was big enough.
- Neutral: 56% thought the minibar was ok.
- Negative: 64% complained about the bathroom.
- Negative: 61% had problems with the shower.
- Negative: For 53%, the rooms looked old.
- Negative: 69% found problems with the furniture.
- Negative: 75% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 76%.
- Negative: 95% were unsatisfied with the kitchenette.
- Negative: 100% were unsatisfied with the kitchenette.
- Negative: 100% were unsatisfied with the kitchenette.
Food is all right
- Positive: 76% loved the menu selection.
- Positive: 74% loved the dining experience.
- Positive: 71% enjoyed the snacks that were offered.
- Positive: 71% enjoyed the snacks that were offered.
- Neutral: Desserts were ok, said 57%.
- Negative: 64% found the side dishes unedible.
- Negative: 67% said the vegetarian options were not great.
Wellness & sports facilities could be improved
- Positive: 78% were happy with the price.
- Positive: 78% enjoyed the snacks that were offered.
- Neutral: 52% thought the dining experience was appropriate.
- Negative: 78% didn't like the fitness area.
- Negative: 61% did not enjoy the desserts.
- Negative: 71% found the side dishes unedible.
- Negative: 75% said the vegetarian options were not great.
- Negative: 75% said the vegetarian options were not great.
Wellness & sports facilities could be improved
- Neutral: 60% said the architecture was not spectacular.
- Neutral: For only 59%, the facilities were new enough.
- Neutral: Sufficient business facilities, according to 56%.
- Negative: 71% didn't like the fitness area.
- Negative: For 59%, the lobby entrance was sub-standard.
- Negative: 83% complained about the elevator.
- Negative: 67% found the grounds unpleasant.
Wellness & sports facilities could be improved
- Neutral: Alcoholic drinks were not bad, according to 50%.
- Negative: 80% didn't like the fitness area.
Wellness & sports facilities could be improved
- Negative: 80% didn't like the fitness area.
