Mama Shelter London Shoreditch
4 star hotelHotel419-437 Hackney Road, London, E2 8PP, United KingdomMama Shelter London is your home from home, right in the heart of the east of the city. This four-star hotel is just a few steps from both Cambridge Heath train station and Bethnal Green underground station, and only a short walk from Shoreditch.
With cutting-edge design features, Mama Shelter London has 194 bedrooms that combine home comforts with all your digital needs. And if it’s refreshments you want, the hotel has its own bar, café and restaurant. There are also fitness facilities, an outdoor courtyard and two Japanese-style karaoke rooms.
So, whether you’re travelling for business or pleasure, or just passing through the capital, Mama will take care of you.
Arriving in London
4.5 km from London St Pancras Int’l
While you are in London
2.8 km from Tower of London
Excellent
Good to know
- Friendly atmosphere
- Beautiful architecture
Excellent city hotel. Located near shopping areas and has easy access to public transportation. Awesome vibe.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
Rooms
Rooms are comfortable, spacious and equipped with air conditioning, television, telephone, coffee maker, mini-bar and hairdryer.
Location
Situated in the heart of east London, the hotel is a short walk to Shoreditch, known for its eclectic mix of designers, diners and fancy cocktail drinkers. Regent’s Canal is also a short stroll away, as is the Colombia Road Flower Market. The nearest Tube stop is Bethnal Green - your gateway to central London.
Our hints & tips
Make sure you stop by the Mama shop, featuring some unusual products, but also all those essentials that you need for your stay. And if you’re travelling with others, you have to try out the (soundproofed) karaoke rooms.
Arriving in London
4.5 km from London St Pancras Int’l
While you are in London
2.8 km from Tower of London
Excellent
Review breakdown
Good to know
- Friendly atmosphere
- Beautiful architecture
Rated by
Couple –
39%
Family –
29%
Business –
16%
Solo –
16%
Rated 4.4/5 based on reviews from all travellers
Excellent city hotel. Located near shopping areas and has easy access to public transportation. Awesome vibe.
Excellent City Hotel
Excellent Reception
Review Highlights
Awesome vibe
- Positive: 90% enjoyed the friendly atmosphere.
- Positive: 95% said it was a stylish hotel.
- Positive: 87% thought, the hotel was modern.
- Positive: 75% thought the hotel was luxurious.
- Neutral: 55% considered the lobby entrance to be so-so.
Great efforts to be sustainable
- Neutral: 57% thought the waste reduction efforts were ok.
Great location
- Positive: Near to public transport, according to 92%.
- Positive: 98% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 91% liked the proximity to sightseeing.
- Positive: Easily accessible by car, said 72%.
- Positive: 88% thought it was easy to get to the train station.
- Neutral: Parking was ok, according to 62%.
- Negative: Distant to city centre, said 67%.
Tasty breakfast
- Positive: 98% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 91% liked the proximity to sightseeing.
- Positive: 88% thought it was easy to get to the train station.
- Positive: Hotel security was great, thought 91%.
- Neutral: Reasonably accessible by car, said 66%.
- Neutral: Parking was ok, according to 67%.
- Neutral: 58% said the recreation staff was ok.
- Neutral: Only 55% were satisfied with the booking process.
- Negative: 58% said the breakfast was too expensive.
- Negative: Distant to city centre, said 66%.
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 82% said the reception staff was great.
- Positive: 73% thought the service was very professional.
- Positive: Housekeeping was great, according to 70%.
- Positive: Hotel security was great, thought 88%.
- Neutral: 60% said the recreation staff was ok.
- Negative: 56% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 72%.
- Negative: 54% didn't like the management.
- Negative: 91% complained about the room service.
- Negative: 57% said the booking process was inefficient.
Clean
- Positive: 84% said rooms were clean.
- Positive: 89% thought it was clean.
- Positive: Housekeeping was great, according to 70%.
- Positive: Hotel security was great, thought 88%.
- Neutral: Cleanliness of the bathroom was average, said 68%.
- Neutral: Dining area was clean enough, according to only 50%.
- Neutral: 59% thought the management was tolerable.
- Neutral: 54% said the recreation staff was ok.
- Negative: Bar service was unacceptable, according to 66%.
- Negative: 91% complained about the room service.
- Negative: 67% said the booking process was inefficient.
Good internet service
- Positive: 93% found the staff to be very friendly.
- Positive: 81% said the reception staff was great.
- Positive: 71% thought the service was very professional.
- Positive: Housekeeping was great, according to 70%.
- Positive: Hotel security was great, thought 88%.
- Neutral: 59% thought the management was tolerable.
- Neutral: 64% said the recreation staff was ok.
- Negative: 57% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 66%.
- Negative: 91% complained about the room service.
- Negative: 62% said the booking process was inefficient.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 79%.
- Positive: 94% thought the architecture was beautiful.
- Positive: 75% found the grounds to be nice.
- Positive: 83% said the facilities were very new.
- Neutral: 54% considered the lobby entrance to be so-so.
- Negative: 90% complained about the elevator.
- Negative: 67% were unhappy with the handicap accessible facilities.
Great amenities
- Positive: 80% thought the building was wonderful.
- Positive: 94% thought the architecture was beautiful.
- Positive: 80% said the facilities were very new.
- Neutral: 55% considered the lobby entrance to be so-so.
- Negative: 91% complained about the elevator.
- Negative: 67% were unhappy with the handicap accessible facilities.
- Negative: 67% were unhappy with the handicap accessible facilities.
Great room
- Positive: 84% said rooms were clean.
- Positive: 81% appreciated the modern rooms.
- Positive: 71% thought the view was good.
- Positive: 71% thought the view was good.
- Neutral: Beds were acceptable for 59%.
- Neutral: For only 54%, the bathroom was ok.
- Neutral: Only 53% thought the shower was ok.
- Neutral: Cleanliness of the bathroom was average, said 68%.
- Negative: 80% thought they were poorly maintained.
- Negative: 71% found problems with the furniture.
- Negative: Air conditioning was criticized by 83%.
- Negative: 76% thought the tv was sub-standard.
- Negative: 52% criticized the small bathroom.
- Negative: 74% were disappointed with the minibar.
