Strathmore Hotel - Gem Hotel
4 star hotelHotel41 Queen's Gate Gardens, London, SW7 5NB, United KingdomThe Strathmore is a grand 4-Star hotel in South Kensington and close to some of London's famous museums. This beautifully restored Victorian mansion houses 77 classical and elegant rooms.
There is also a chandeliered restaurant with high ceilings and a stylish bar with an original fireplace, which offers light snacks and afternoon tea.
Eco-friendly: This property has taken steps to provide more sustainable and environmentally friendly travel (eg. The option to opt-out of daily room cleaning and to reuse towels).
Arriving in London
5.5 km from London St Pancras Int’l
While you are in London
0.4 km from Natural History Museum
Good
Good to know
- Close to public transport
- Rooms could be larger
Good for traveling with friends. Close to Gloucester Road. Good for sightseeing with access to public transportation.
Hotel facilities
- Bar
- Business services
- Internet access
- Restaurant(s)
Rooms
The hotel has 77 elegant and contemporary bedrooms, which feature a marble and granite en-suite bathroom, carved wood furniture, LCD flat-screen televisions and wi-fi.
There is a selection of room types available, weather you a solo traveller, a couple or a family, you are guaranteed to find the right room for you.
Location
The Strathmore is an ideal base for your stay in London with Gloucester Road Tube Station just 3-minutes away. The Victoria and Albert Museum and the Royal Albert Hall are just some of the famous local attractions and can be reached within 15 minutes.
There’s a wide variety of restaurants, bars and cafes in the local area, with plenty of greenery close by at Hyde Park and Kensington Palace Gardens.
Our hints & tips
Breakfast and dinner are served daily at the in-house restaurant, while a traditional afternoon tea can be ordered in the inviting lounge bar.
The varied bar menu offers a wide selection of alcoholic drinks and hot/cold beverages, together with a range of snacks and light bites.
Arriving in London
5.5 km from London St Pancras Int’l
While you are in London
0.4 km from Natural History Museum
Good
Review breakdown
Good to know
- Close to public transport
- Rooms could be larger
Rated by
Family –
46%
Couple –
45%
Solo –
6%
Business –
3%
Rated 4/5 based on reviews from all travellers
Good for traveling with friends. Close to Gloucester Road. Good for sightseeing with access to public transportation.
Excellent City Hotel
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 100%.
- Positive: 99% liked the proximity to sightseeing.
- Positive: 98% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 100%.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% thought it was easy to get to the train station.
Good internet service
- Positive: 75% thought the service was very professional.
- Positive: 75% found the restaurant service to be one of the best.
- Positive: Hotel security was great, thought 80%.
- Positive: Hotel security was great, thought 80%.
- Neutral: 60% thought the wifi quality was ok.
- Neutral: 67% said the reception staff was ok.
- Neutral: 50% said the concierge service was sufficient.
- Negative: 71% said the booking process was inefficient.
- Negative: Bar service was unacceptable, according to 70%.
- Negative: 72% complained about the room service.
- Negative: 60% complained about the concierge service.
Fantastic service
- Positive: 95% found the staff to be very friendly.
- Positive: 76% thought the service was very professional.
- Positive: Hotel security was great, thought 80%.
- Positive: Hotel security was great, thought 80%.
- Neutral: 68% said the reception staff was ok.
- Neutral: 50% said the concierge service was sufficient.
- Negative: 67% said the booking process was inefficient.
- Negative: Bar service was unacceptable, according to 67%.
- Negative: 72% complained about the room service.
Clean
- Positive: 82% thought it was clean.
- Neutral: Cleanliness of the bathroom was average, said 51%.
- Negative: Unclean dining area, according to 80%.
- Negative: Unclean dining area, according to 80%.
Breakfast is average
- Negative: 59% said the breakfast was too expensive.
Food is all right
- Positive: 75% were happy with the price.
- Neutral: 59% said the view was so-so.
- Negative: 56% did not like what was on the menu.
- Negative: 83% found the side dishes unedible.
- Negative: 67% did not enjoy the desserts.
- Negative: 70% were unsatisified with the snacks.
- Negative: 94% said the pork dishes didn't taste good.
- Negative: Unclean dining area, according to 80%.
- Negative: Unclean dining area, according to 80%.
- Negative: For 78%, the rooms looked old.
- Negative: 61% said the bathroom was dirty.
- Negative: 70% thought the tv was sub-standard.
- Negative: 97% were disappointed with the minibar.
Room needs to be improved
- Neutral: Cleanliness of the bathroom was average, said 51%.
- Neutral: 58% said the view was so-so.
- Neutral: 57% said the view was so-so.
- Neutral: 68% said the view was so-so.
- Negative: 78% said rooms were small.
- Negative: 71% complained about the bathroom.
- Negative: 57% didn't like the uncomfortable beds.
- Negative: 87% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 86%.
- Negative: 94% criticized the small bathroom.
- Negative: 86% found problems with the furniture.
- Negative: 69% had problems with the shower.
- Negative: For 83%, the rooms looked old.
- Negative: 97% were disappointed with the minibar.
Amenities are not the best
- Positive: 81% enjoyed the lobby entrance.
- Negative: 54% thought the building wasn't nice.
- Negative: 91% complained about the elevator.
- Negative: 90% thought the facilities needed updating.
- Negative: 82% thought the facilities needed updating.
More comfort would be nice
- Negative: 78% said rooms were small.
- Negative: 57% didn't like the uncomfortable beds.
- Negative: Air conditioning was criticized by 86%.
- Negative: 94% criticized the small bathroom.
- Negative: Air conditioning was criticized by 85%.
