Le Chatelain Brussels Hotel
5 star hotelHotelRue du Chatelain 17, Brussels, 1000, BelgiumThe luxurious five-star Hotel Le Châtelain is moments from the swish Avenue Louise shopping area and features a peaceful garden courtyard and grapevine-shaded terrace. There’s also a top-floor fitness centre and a sauna where you can recharge and relax.
La Maison du Châtelain serves high-end cuisine in elegant surroundings, whilst Bartist is a relaxed setting in which to enjoy a tipple or two. When the sun is shining and the nights are warm, sit back and enjoy tea, cakes and drinks in the alfresco courtyard.
Arriving in Brussels
1.5 mi from Brussels Midi/Zuid
While you are in Brussels
1 mi from Palais Royal
Excellent
Good to know
- Professional service
- Spacious rooms
Excellent business hotel. Located near shopping areas and has easy access to public transportation. Fantastic service.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Shuttle services
- Spa facilities
Rooms
The property boasts 107 spacious, comfortable and classically-styled soundproofed rooms. All rooms include a flat-screen satellite TV, air-conditioning, a minibar and plush bathrobe and slippers.
Location
Stroll down Avenue Louise, window-shopping as you go, to get to Louise Metro station in just 15 minutes, connecting you to the rest of the city. You can also walk to the historic centre of Brussels in just 45 minutes.
Our hints & tips
This luxury hotel is independently run by a Belgium family and offers some of the largest hotel rooms within Brussels.
With multiple restaurants on site, indulge yourselves with a meal in La Maison du Chatelain, a day time snack at B’Artist Café or a drink in the garden.
Enjoy a workout in the well-equipped fitness centre or relax in the top floor sauna, complete with stunning views across the Brussels rooftops.
Arriving in Brussels
1.5 mi from Brussels Midi/Zuid
While you are in Brussels
1 mi from Palais Royal
Excellent
Review breakdown
Good to know
- Professional service
- Spacious rooms
Rated by
Couple –
56%
Family –
21%
Business –
12%
Solo –
11%
Rated 4.7/5 based on reviews from all travellers
Excellent business hotel. Located near shopping areas and has easy access to public transportation. Fantastic service.
Excellent Overall Ranking
Excellent Business Hotel
Review Highlights
Fantastic service
- Positive: 97% found the staff to be very friendly.
- Positive: 80% said the reception staff was great.
- Positive: 87% thought the service was very professional.
- Positive: 78% were happy with the room service.
- Positive: 100% said the concierge service was amazing.
- Negative: Bad housekeeping, according to 100%.
Great location
- Positive: 100% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% thought it was easy to get to the train station.
- Positive: 100% thought it was easy to get to the train station.
- Positive: 100% thought it was easy to get to the train station.
- Neutral: Only 58% were satisfied with the proximity to sightseeing.
- Negative: Distant to city centre, said 55%.
- Negative: Not enough parking facilities, according to 56%.
Great room
- Positive: 92% thought rooms were spacious.
- Positive: 100% thought the view was good.
- Positive: 83% thought the view was good.
- Neutral: Only 58% said rooms were clean enough.
- Neutral: Only 54% thought the shower was ok.
- Negative: 53% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: For 100%, the rooms looked old.
- Negative: 84% found problems with the furniture.
- Negative: 66% said the bathroom was dirty.
- Negative: 66% said the bathroom was dirty.
- Negative: 67% were disappointed with the minibar.
- Negative: 67% were disappointed with the minibar.
Quite clean
- Positive: 83% thought the view was good.
- Positive: 83% thought the view was good.
- Positive: 83% thought the view was good.
- Neutral: Only 58% said rooms were clean enough.
- Neutral: 58% thought the bathroom was big enough.
- Negative: 66% said the bathroom was dirty.
- Negative: 59% said the bathroom was dirty.
- Negative: 78% thought they were poorly maintained.
- Negative: For 98%, the rooms looked old.
- Negative: 76% found problems with the furniture.
- Negative: Air conditioning was criticized by 79%.
- Negative: 82% said the bathroom was dirty.
- Negative: 71% were disappointed with the minibar.
Breakfast is average
- Negative: 95% said the breakfast was too expensive.
- Negative: 77% said the bathroom was dirty.
Food is all right
- Neutral: Desserts were ok, said 56%.
- Neutral: Only 69% were satisfied with the menu.
- Negative: The price was too high for 80%.
- Negative: The price was too high for 80%.
- Negative: For 75%, the lobby entrance was sub-standard.
Decent vibe
- Positive: 78% enjoyed the friendly atmosphere.
- Positive: 73% said it was a stylish hotel.
- Positive: 78% thought the hotel was luxurious.
- Neutral: 56% considered the lobby entrance to be so-so.
- Negative: 98% criticized the unstylish hotel.
Value for money could be better
- Negative: 95% said the breakfast was too expensive.
- Negative: The price was too high for 80%.
- Negative: 100% found the side dishes unedible.
- Negative: The price was too high for 80%.
- Negative: For 75%, the lobby entrance was sub-standard.
Complaints about WiFi
- Negative: 78% said the wifi quality was bad.
- Negative: The price was too high for 80%.
