Mercure Severinshof Koeln City Hotel
4 star hotelHotelSeverinstrasse 199, Cologne, 50676, GermanyThis 4-star hotel is right at the heart of the city, in the popular Severinsviertel area with great transport links. The hotel offers guests comfortable, clean rooms and quality of the Mercure brand.
Guests can dine at the international restaurant or relax at the fitness centre and sauna.
Eco-friendly: This hotel is part of the TripAdvisor GreenLeaders Programme, that includes hotels that are committed to green practices like recycling, local and organic food, and electric car charging stations.
Arriving in Cologne
0.9 mi from Cologne
While you are in Cologne
0.4 mi from Schokoladenmuseum
Excellent
Good to know
- Spacious rooms
- Professional service
Excellent for traveling with friends. Close to the city center and public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Cash machine
- Coffee/tea making facilities
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
Rooms
Rooms at Mercure Severinshof Koeln City Hotel offer both space and comfort and feature air-conditioning, coffee/tea making facilities, hairdryer, mini bar, television, telephone and wi-fi.
Location
This hotel has great transport links (bus, tram and metro) right on the doorstep. With lots of attractions a short walk away, guests are perfectly located to explore the old city, art exhibitions and cafes and bars.
Our hints & tips
Enjoy a wide selection of exclusive wines, a freshly prepared coffee to barista standards or your favourite cocktail. You deserve it.
Arriving in Cologne
0.9 mi from Cologne
While you are in Cologne
0.4 mi from Schokoladenmuseum
Excellent
Review breakdown
Good to know
- Spacious rooms
- Professional service
Rated by
Couple –
48%
Business –
22%
Family –
16%
Solo –
14%
Rated 4.4/5 based on reviews from all travellers
Excellent for traveling with friends. Close to the city center and public transportation.
Great Overall Ranking
Excellent Business Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 99%.
- Positive: City centre within easy reach, said 96%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Business sites within easy reach, said 92%.
- Positive: Business sites within easy reach, said 83%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Business sites within easy reach, said 83%.
- Negative: For 90%, parking prices were too high.
Tasty breakfast
- Positive: City centre within easy reach, said 96%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Business sites within easy reach, said 92%.
- Positive: Business sites within easy reach, said 83%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Business sites within easy reach, said 83%.
- Negative: 91% said the breakfast was too expensive.
- Negative: For 90%, parking prices were too high.
Fantastic service
- Positive: 93% found the staff to be very friendly.
- Positive: 79% thought the service was very professional.
- Positive: Lovely bar service, according to 86%.
- Positive: 87% found the restaurant service to be one of the best.
- Positive: 91% said the recreation staff was great.
- Neutral: 67% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 68%.
- Neutral: 57% found the room service acceptable.
- Neutral: 69% thought the management was tolerable.
- Neutral: Only 65% were satisfied with the booking process.
- Neutral: Hotel security was average, thought 60%.
Great room
- Positive: 84% thought rooms were spacious.
- Positive: 74% said the beds were comfortable.
- Positive: 73% were happy with the tv.
- Neutral: Only 67% said rooms were clean enough.
- Neutral: 69% said the view was so-so.
- Negative: 61% complained about the bathroom.
- Negative: 71% thought they were poorly maintained.
- Negative: 63% had problems with the shower.
- Negative: For 54%, the rooms looked old.
- Negative: 66% said the bathroom was dirty.
- Negative: 66% found problems with the furniture.
- Negative: Air conditioning was criticized by 62%.
- Negative: 58% criticized the small bathroom.
- Negative: 61% were disappointed with the minibar.
- Negative: 52% were unsatisfied with the kitchenette.
Good internet service
- Positive: 100% thought it was a great value.
- Positive: 100% thought it was a great value.
Quite clean
- Positive: 78% thought it was clean.
- Neutral: Only 67% said rooms were clean enough.
- Negative: 66% said the bathroom was dirty.
- Negative: Unclean dining area, according to 80%.
Ordinary amenities
- Positive: 87% enjoyed the lobby entrance.
- Positive: 96% loved the terrace.
- Neutral: 59% thought the building was acceptable.
- Neutral: 67% said the architecture was not spectacular.
- Neutral: 50% said the handicap accessible facilities were average.
- Neutral: Only 57% thought it had an adequate smoking area.
- Negative: 83% complained about the elevator.
- Negative: 67% found the grounds unpleasant.
- Negative: 71% thought the facilities needed updating.
Value for money could be better
- Positive: 80% were happy with the price.
- Positive: 100% thought it was a great value.
- Negative: 91% said the breakfast was too expensive.
- Negative: 86% said beverages were too expensive.
