Dorsett Shepherds Bush
4 star hotelHotel58 Shepherds Bush Green, London, W12 8QE, United KingdomThe Dorsett Shepherds Bush is a stylish and contemporary hotel nestled in the heart of West London. Located in a vibrant and culturally rich area, the hotel offers a unique blend of modern elegance and traditional charm, making it the perfect hotel for both business and leisure travellers.
Guests can indulge in a variety of culinary delights at the on-site restaurants and bars, offering everything from international cuisine to local favourites. For those seeking relaxation, the hotel boasts a state-of-the-art spa and wellness centre, complete with rejuvenating treatments and facilities.
Eco-friendly: This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Arriving in London
4.6 mi from London St Pancras Int’l
While you are in London
2.1 mi from Natural History Museum
Very Good
Good to know
- Great shopping
- Friendly service
Very good luxury hotel. Close to Westfield Mall. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Housekeeping
Rooms
Housed in a stunning Grade II listed building, the Dorsett Shepherds Bush seamlessly combines historic architecture with luxurious interiors. The 317 beautifully appointed rooms and suites are designed to provide the utmost comfort and convenience, featuring plush bedding, modern amenities, and elegant décor.
The sophisticated rooms all feature free Wi-Fi, air conditioning, 37" LCD TVs, a work desk and luxurious marble bathrooms with toiletries and a hairdryer.
Location
The main attraction in this area is Westfield shopping centre, which boasts hundreds of high street stores, luxury boutiques, department stores, restaurants, cafes and a vast cinema complex. When you’ve had your fill of retail therapy and want to venture into the real London, you can hop on a tube at Goldhawk Road, just 4 minutes away, or Shepherd’s Bush station, 8 minutes away.
Our hints & tips
Experience Europe's largest shopping centre, Westfield London, which is right around the corner. If shopping isn't for you, the nearby tube station connects you to the rest of London.
After long days of shopping and sightseeing, this hotel's beautiful Jin Bar is a great place to unwind. And if you're feeling more energetic, there's also a gym and spa.
Arriving in London
4.6 mi from London St Pancras Int’l
While you are in London
2.1 mi from Natural History Museum
Very Good
Review breakdown
Good to know
- Great shopping
- Friendly service
Rated by
Couple –
39%
Family –
37%
Business –
12%
Solo –
12%
Rated 4.1/5 based on reviews from all travellers
Very good luxury hotel. Close to Westfield Mall. Located near shopping areas and has easy access to public transportation.
Excellent Luxury Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: 98% liked the proximity to shopping.
- Positive: Near to public transport, according to 99%.
- Positive: 97% thought it was easy to get to the train station.
- Positive: City centre within easy reach, said 88%.
- Positive: Easily accessible by car, said 82%.
- Positive: 90% liked the proximity to sightseeing.
- Negative: Not enough parking facilities, according to 66%.
Fantastic service
- Positive: 87% found the staff to be very friendly.
- Positive: Lovely bar service, according to 91%.
- Positive: 71% said the recreation staff was great.
- Neutral: 65% said the reception staff was ok.
- Neutral: Only 66% thought the service was professional.
- Neutral: Only 52% found the restaurant service to be good.
- Neutral: 52% thought the management was tolerable.
- Neutral: 50% said the concierge service was sufficient.
- Neutral: 50% said the concierge service was sufficient.
- Negative: Bad housekeeping, according to 67%.
- Negative: 71% complained about the room service.
- Negative: 69% said the booking process was inefficient.
Good internet service
- Positive: Lovely bar service, according to 91%.
- Positive: Hotel security was great, thought 70%.
- Positive: 75% said the recreation staff was great.
- Neutral: 54% thought the wifi quality was ok.
- Neutral: 62% said the reception staff was ok.
- Neutral: Only 64% thought the service was professional.
- Neutral: Only 50% found the restaurant service to be good.
- Negative: Bad housekeeping, according to 68%.
- Negative: 77% complained about the room service.
- Negative: 65% said the booking process was inefficient.
- Negative: 57% didn't like the management.
- Negative: 62% complained about the concierge service.
Breakfast is average
- Positive: 73% said the beds were comfortable.
- Neutral: 56% thought the kitchenette was ok.
- Negative: 53% said the breakfast was too expensive.
- Negative: 51% said rooms were dirty.
- Negative: 95% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 89%.
- Negative: 81% found problems with the furniture.
- Negative: 65% had problems with the shower.
- Negative: For 70%, the rooms looked old.
- Negative: 79% said the bathroom was dirty.
- Negative: 54% criticized the small bathroom.
- Negative: 54% were unhappy with the view.
- Negative: 85% thought the tv was sub-standard.
Food is all right
- Positive: 90% enjoyed the snacks that were offered.
- Positive: 88% said the vegan options were great.
- Neutral: The price was ok for 60%.
- Neutral: Dining area was clean enough, according to only 62%.
- Neutral: 53% thought the kitchenette was ok.
- Negative: 74% did not like what was on the menu.
- Negative: For 60%, the dining experience was not enjoyable.
- Negative: 83% found the side dishes unedible.
- Negative: 72% said the vegetarian options were not great.
- Negative: 67% said the pork dishes didn't taste good.
- Negative: 85% thought the tv was sub-standard.
- Negative: 54% were unhappy with the view.
- Negative: 61% were unhappy with the view.
- Negative: 60% were disappointed with the minibar.
Room is all right
- Negative: 71% complained about the bathroom.
- Negative: 51% said rooms were dirty.
- Negative: 97% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 85%.
- Negative: 84% found problems with the furniture.
- Negative: 65% had problems with the shower.
- Negative: 73% said the bathroom was dirty.
- Negative: 60% criticized the small bathroom.
- Negative: For 71%, the rooms looked old.
- Negative: 86% thought the tv was sub-standard.
- Negative: 56% were unhappy with the view.
- Negative: 54% were unhappy with the view.
Could use a good cleaning
- Neutral: 62% thought the cleanliness of the hotel was average.
- Neutral: Dining area was clean enough, according to only 62%.
- Negative: 51% said rooms were dirty.
- Negative: 73% said the bathroom was dirty.
Wellness & sports facilities could be improved
- Negative: 60% didn't like the fitness area.
Pool should be renewed
