Hilton London Metropole
4 star hotelHotel225 Edgware Road, London, W2 1JU, United KingdomLocated in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has over one thousand bedrooms, including executive rooms and suites with access to the very best executive lounge in London.
The hotel has four uniquely themed bars and restaurants, a fully-equipped fitness centre and a car park.
Eco-friendly: Find out what's cooking at Hilton London Metropole, where the renovated kitchen serves dishes made from ingredients grown within 100 miles (161 km) of the hotel and staff wear uniforms made from plastic bottles removed from the ocean.
Arriving in London
2.1 mi from London St Pancras Int’l
While you are in London
0.7 mi from Madam Tussauds
Very Good
Good to know
- Close to public transport
- Spacious rooms
Very good family hotel. Close to Edgware Road. Close to public transportation and the train station.
Hotel facilities
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Ice machine
Rooms
With over one thousand bedrooms, there's ample availability. You’re spoilt for choice. A great range of family rooms designed for one, two or three children and the central location means this hotel is the perfect base for families exploring London’s favourite tourist spots (and a few hidden gems en route).
Location
Boasting superb transportation links, the hotel is just a two-minute walk from Edgware Road underground station, giving you access to the entire city. It is also just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are within walking distance and include Oxford Street, Marble Arch, Hyde Park, Regent’s Park, and more.
Our hints & tips
With four uniquely themed spaces, Hilton London Metropole has got all your cravings covered, and better yet, children under 10 eat for free. Start the day with a wonderful breakfast in the Tyburn Kitchen. In the evening, the Josper Charcoal grill takes centre stage. Cold craft ales and themed cocktails are also available, in a friendly atmosphere.
Arriving in London
2.1 mi from London St Pancras Int’l
While you are in London
0.7 mi from Madam Tussauds
Very Good
Review breakdown
Good to know
- Close to public transport
- Spacious rooms
Rated by
Family –
71%
Couple –
17%
Business –
7%
Solo –
5%
Rated 4.1/5 based on reviews from all travellers
Very good family hotel. Close to Edgware Road. Close to public transportation and the train station.
Excellent Family Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 100%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 95% liked the proximity to shopping.
- Positive: Easily accessible by car, said 85%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 88%.
- Positive: Good access to the airport, said 100%.
- Negative: For 86%, parking prices were too high.
- Negative: For 86%, parking prices were too high.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 98%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 94% liked the proximity to shopping.
- Positive: Easily accessible by car, said 83%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 86%.
Good internet service
- Positive: 100% thought it was a great value.
Tasty breakfast
- Positive: 100% thought it was a great value.
- Positive: 75% said the concierge service was amazing.
- Positive: 80% found the restaurant service to be one of the best.
- Positive: 85% said the recreation staff was great.
- Neutral: Only 67% thought the service was professional.
- Neutral: Hotel security was average, thought 58%.
- Negative: 75% said the wifi quality was bad.
- Negative: Bad housekeeping, according to 66%.
- Negative: 73% complained about the room service.
- Negative: 56% didn't like the management.
- Negative: 66% said the booking process was inefficient.
- Negative: Bar service was unacceptable, according to 70%.
- Negative: 100% complained about the shuttle service.
Service is adequate
- Positive: 87% found the staff to be very friendly.
- Positive: 71% said the concierge service was amazing.
- Positive: 74% said the recreation staff was great.
- Positive: 79% found the restaurant service to be one of the best.
- Neutral: 65% said the reception staff was ok.
- Neutral: Only 63% thought the service was professional.
- Neutral: Hotel security was average, thought 64%.
- Negative: Bad housekeeping, according to 70%.
- Negative: 72% complained about the room service.
- Negative: 60% didn't like the management.
- Negative: Bar service was unacceptable, according to 59%.
- Negative: 57% said the booking process was inefficient.
- Negative: 100% complained about the shuttle service.
Room is all right
- Positive: 72% thought rooms were spacious.
- Positive: 90% thought the view was good.
- Neutral: Beds were acceptable for 54%.
- Negative: 57% said rooms were dirty.
- Negative: 77% complained about the bathroom.
- Negative: 86% thought they were poorly maintained.
- Negative: For 80%, the rooms looked old.
- Negative: 87% found problems with the furniture.
- Negative: 71% had problems with the shower.
- Negative: 80% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 76%.
- Negative: 86% thought the tv was sub-standard.
- Negative: 74% criticized the small bathroom.
- Negative: 76% were disappointed with the minibar.
- Negative: 57% were unsatisfied with the kitchenette.
Decent vibe
- Positive: 73% enjoyed the lobby entrance.
- Positive: 76% thought the hotel was luxurious.
- Positive: 76% thought the hotel was luxurious.
- Neutral: 66% thought the atmosphere was somewhat friendly.
- Negative: 74% criticized the unstylish hotel.
Value for money could be better
- Positive: 100% thought it was a great value.
- Neutral: Dining area was clean enough, according to only 50%.
- Negative: The price was too high for 79%.
- Negative: 88% said beverages were too expensive.
Could use a good cleaning
- Positive: 100% thought it was a great value.
- Neutral: 62% thought the cleanliness of the hotel was average.
- Negative: 57% said rooms were dirty.
- Negative: 80% said the bathroom was dirty.
Pool should be renewed
