
Phoenix Hotel
4 star hotelHotel1-8 Kensington Garden Square, London, W2 4BH, United KingdomThe Phoenix Hotel, a charming oasis in the heart of London. Nestled in the vibrant area of Bayswater, the hotel combines contemporary comfort with classic style, offering a warm and welcoming atmosphere for both leisure and business travellers. With its prime location, the Phoenix Hotel provides easy access to the city's iconic attractions, shopping districts, and cultural landmarks.
Why Choose Phoenix Hotel?
- Charming hotel in a prime Bayswater location
- Comfortable accommodations with modern amenities
- Delicious breakfast options to start your day
- Convenient access to public transport and local attractions
Experience the warmth and hospitality of the Phoenix Hotel in London, where comfort meets convenience. Book your stay today and explore the best that London has to offer!
Arriving in London
3 mi from London St Pancras Int’l
While you are in London
1.3 mi from Science Museum
Very Good
Good to know
- Close to public transport
- Clean rooms
Very good hotel for solo travelers. Close to Central London. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- Internet access
- Laundry facilities
- Lift/Elevator

Rooms
The thoughtfully designed rooms cater to every type of traveller. Each room is equipped with comfortable bedding, modern amenities, and en-suite bathrooms, ensuring a restful stay. Guests can enjoy complimentary Wi-Fi, flat-screen TVs, and tea and coffee-making facilities. For those seeking extra space and luxury, the upgraded rooms provide stunning views of the city.

Location
Situated just a short walk from Hyde Park and Kensington Gardens, the Phoenix Hotel is perfectly located for exploring London’s most popular attractions. The vibrant neighbourhoods of Notting Hill and Kensington are nearby, offering an array of shops, galleries, and restaurants.
With excellent public transport links, including Bayswater and Queensway Underground stations, guests can easily navigate the city and visit landmarks such as the British Museum, Buckingham Palace, and Oxford Street.

Our hints & tips
Start your day with a delicious breakfast in the inviting dining area, featuring a variety of options to suit every palate. Whether you prefer a hearty full English breakfast, fresh pastries, or a light continental selection, there is something for everyone. The hotel is also conveniently located near a diverse array of restaurants, cafes and bars, allowing guests to explore the local dining scene.
Arriving in London
3 mi from London St Pancras Int’l
While you are in London
1.3 mi from Science Museum
Very Good
Review breakdown
Good to know
- Close to public transport
- Clean rooms
Rated by
Solo –
53%
Couple –
22%
Family –
21%
Business –
4%
Rated 4.3/5 based on reviews from all travellers
Very good hotel for solo travelers. Close to Central London. Located near shopping areas and has easy access to public transportation.
Excellent City Hotel
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 100%.
- Positive: 98% liked the proximity to shopping.
- Positive: 99% enjoyed the restaurants & bars nearby.
- Positive: 95% liked the proximity to sightseeing.
- Positive: 98% thought it was easy to get to the train station.
- Positive: Easily accessible by car, said 78%.
- Positive: City centre within easy reach, said 100%.
- Negative: Not enough parking facilities, according to 55%.
Fantastic service
- Positive: 96% found the staff to be very friendly.
- Positive: 88% said the reception staff was great.
- Positive: 88% thought the service was very professional.
- Positive: Housekeeping was great, according to 92%.
- Positive: Hotel security was great, thought 100%.
- Positive: 93% found the restaurant service to be one of the best.
- Positive: 75% were happy with the room service.
- Positive: 83% said the recreation staff was great.
- Neutral: Only 56% were satisfied with the booking process.
Clean
- Positive: 91% said rooms were clean.
- Positive: 98% thought it was clean.
- Positive: 83% said the bathroom was clean.
Good internet service
- Positive: 75% said the wifi quality was great.
Tasty breakfast
- Positive: 73% were happy with the price of the breakfast.
Delicious food
- Positive: Yummy desserts, said 75%.
- Positive: 77% loved the menu selection.
- Positive: 89% loved the dining experience.
- Positive: 90% enjoyed the snacks that were offered.
- Positive: 100% said the options for restricted diets were great.
- Neutral: Side dishes were satisfying, according to only 56%.
- Neutral: 50% thought the vegetarian options were ok.
- Neutral: The price was ok for 50%.
- Negative: 73% said the pork dishes didn't taste good.
Room is all right
- Positive: 91% said rooms were clean.
- Positive: 83% said the bathroom was clean.
- Positive: 78% thought the view was good.
- Neutral: Only 66% thought the shower was ok.
- Neutral: Only 54% thought the furniture was functional.
- Neutral: Only 63% said the rooms were modern.
- Neutral: 50% thought the kitchenette was ok.
- Neutral: 50% thought the kitchenette was ok.
- Negative: 79% said rooms were small.
- Negative: 54% complained about the bathroom.
- Negative: Air conditioning was criticized by 87%.
- Negative: 85% criticized the small bathroom.
- Negative: 71% thought they were poorly maintained.
- Negative: 87% were disappointed with the minibar.
- Negative: 52% thought the tv was sub-standard.