The Dilly Hotel
5 star hotelHotel21 Piccadilly, Westminster Borough, London, London, W1J 0BH, United KingdomExperience the charm of The Dilly, a distinguished hotel in the heart of London's vibrant Piccadilly. Steeped in history and exuding timeless elegance, The Dilly offers a luxurious retreat with a unique blend of traditional British sophistication and contemporary comfort.
Relax in beautifully designed rooms, indulge in gourmet dining at the acclaimed on-site restaurant, and rejuvenate at the state-of-the-art health club and indoor pool.
With iconic landmarks such as Buckingham Palace, Trafalgar Square, and the West End theatres just a stroll away, The Dilly is the perfect base for exploring the cultural and historical treasures of London.
Arriving in London
1.6 mi from London St Pancras Int’l
While you are in London
0.6 mi from Buckingham Palace
Very Good
Good to know
- Great reception
- Comfortable beds
Very good business hotel. Close to Chinatown. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
- Spa facilities
- Swimming pool(s)
Rooms
Rooms at The Dilly Hotel range from spacious family suites to cozy rooms for solo travellers, all designed with comfort in mind.
All rooms have air conditioning, central heating and a safe, as well as tea and coffee making facilities.
Location
The Dilly is perfectly located for a weekend break, just a stone’s throw from Piccadilly Circus and Trafalgar Square. Other nearby attractions include Buckingham Palace and the Churchill War Museums, both reachable within 15 minutes.
Our hints & tips
Start your adventures with an exceptional breakfast or afternoon tea at Terrace at The Dilly, savour Indian cuisine at Madhu’s, and indulge in creative cocktails at Downstairs at The Dilly.
After a day of sightseeing, why not unleash your inner athlete in the gym, or wind down with a leisurely swim.
Arriving in London
1.6 mi from London St Pancras Int’l
While you are in London
0.6 mi from Buckingham Palace
Very Good
Review breakdown
Good to know
- Great reception
- Comfortable beds
Rated by
Couple –
44%
Family –
42%
Solo –
9%
Business –
5%
Rated 4.3/5 based on reviews from all travellers
Very good business hotel. Close to Chinatown. Good for sightseeing with access to public transportation.
Excellent Business Hotel
Excellent City Hotel
Review Highlights
Great location
- Positive: 99% liked the proximity to sightseeing.
- Positive: 97% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% thought it was easy to get to the train station.
- Neutral: Reasonably accessible by car, said 69%.
- Negative: Not enough parking facilities, according to 77%.
- Negative: Not enough parking facilities, according to 77%.
Tasty breakfast
- Neutral: Breakfast prices were ok, according to 60%.
Fantastic service
- Positive: 83% said the reception staff was great.
- Positive: 86% thought the service was very professional.
- Positive: 93% said the concierge service was amazing.
- Positive: 96% said the recreation staff was great.
- Positive: Hotel security was great, thought 79%.
- Positive: Excellent childcare, thought 100%.
- Neutral: 62% thought the management was tolerable.
- Neutral: Only 67% found the restaurant service to be good.
- Neutral: Bar service was average, according to 63%.
- Negative: Bad housekeeping, according to 61%.
- Negative: 69% complained about the room service.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 93%.
- Positive: 76% loved the sauna.
- Negative: 74% said that wellness & sports facilities were unclean.
Good internet service
- Negative: 51% said the wifi quality was bad.
Ordinary pool
- Neutral: Only 52% thought the pool was clean.
Decent vibe
- Positive: 83% enjoyed the friendly atmosphere.
- Positive: 81% said it was a stylish hotel.
- Positive: 72% enjoyed the lobby entrance.
- Neutral: Only 56% thought, the hotel was luxurious.
- Neutral: 55% said the view was so-so.
- Neutral: Only 65% found the balcony ok.
- Negative: 91% criticized the unstylish hotel.
- Negative: For 93%, the rooms looked old.
- Negative: 88% found problems with the furniture.
- Negative: Air conditioning was criticized by 88%.
- Negative: 83% had problems with the shower.
- Negative: 81% said the bathroom was dirty.
- Negative: 74% criticized the small bathroom.
- Negative: 93% were disappointed with the minibar.
- Negative: 83% thought the tv was sub-standard.
- Negative: 68% were unsatisfied with the kitchenette.
Room is all right
- Positive: 74% thought rooms were spacious.
- Positive: 78% said the beds were comfortable.
- Neutral: 53% said the view was so-so.
- Neutral: Only 65% found the balcony ok.
- Negative: 81% complained about the bathroom.
- Negative: 93% thought they were poorly maintained.
- Negative: 59% said rooms were dirty.
- Negative: For 93%, the rooms looked old.
- Negative: 87% found problems with the furniture.
- Negative: Air conditioning was criticized by 87%.
- Negative: 82% had problems with the shower.
- Negative: 82% said the bathroom was dirty.
- Negative: 70% criticized the small bathroom.
- Negative: 93% were disappointed with the minibar.
- Negative: 83% thought the tv was sub-standard.
- Negative: 68% were unsatisfied with the kitchenette.
Could use a good cleaning
- Neutral: Only 52% thought the pool was clean.
- Negative: 59% said rooms were dirty.
- Negative: 54% thought it was rather dirty.
- Negative: 82% said the bathroom was dirty.
- Negative: Unclean dining area, according to 88%.
- Negative: 74% said that wellness & sports facilities were unclean.
Sustainability could be improved
- Negative: 62% said rooms were dirty.
- Negative: 56% thought it was rather dirty.
- Negative: 85% said the bathroom was dirty.
- Negative: Unclean dining area, according to 92%.
- Negative: Dirty pool, said 62%.
- Negative: 74% said that wellness & sports facilities were unclean.
Sustainability could be improved
