Travel smarter with SmartCheck
SmartCheck will no longer be in use at London St Pancras Int’l from 13 February 2025. The SmartCheck lane will become an extra priority lane for Eurostar Premier passengers and Carte Blanche and Étoile Club Eurostar members.
Why are we removing SmartCheck?
We’re removing SmartCheck as we continue to make some changes at the station in preparation for the launch of the EU’s new Entry/Exit System (EES). As part of these preparations, we’re improving our border control area with new ePassport gates and extra passport control booths. This will help us ensure the border control process is as smooth as possible for passengers travelling in the coming months and after EES has launched.
Until 12 February 2025
Make your journey from St Pancras International that little bit more seamless with our facial verification technology. From July 2023, SmartCheck will allow you to use the dedicated lane without scanning your ticket. You then only need your passport checked once before entering the departure lounge. It’s just that simple.
Who can use SmartCheck?
Our smart new system is open to Eurostar Premier passengers as well as our Carte Blanche and Étoile members.
How to use SmartCheck
Using our clever new system only takes a few simple steps.
- Install the SmartCheck enroller app iProov.me (by our partners iProov) on your smartphone
- Put in your details when prompted
- Link your tickets in the app
- 24 hours before departure, confirm you’re travelling in the app
What to expect at the station
When you get to St Pancras International, you will need to head to the Eurostar Premier entrance and find the dedicated SmartCheck lane. Then follow these steps.
- Use the SmartCheck entrance
- Use the X-ray machines
- Follow the SmartCheck Lane to French passport control
How we're keeping your data secure
All your information will be stored securely on your smartphone. Once verified, it will only be shared with the ticket gate and passport control systems so that you can travel. It will then be stored for 48 hours and deleted from our systems after you have travelled.
Using SmartCheck
We’ve made departing from St Pancras International easier than ever. With SmartCheck, you can use the dedicated lane without scanning your ticket. You then only need your passport checked once.
You may also like
All Eurostar destinations
Choose from our great selection of European city and weekend breaks.
When to arrive at the station
Find out when you need to arrive at the station before your departure.
Eurostar Premier
The signature Eurostar experience, designed around you to make every journey a joy. Sit back, relax, unwind and arrive.