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All bookings are subject to the relevant terms and conditions made available at the time of booking. A current copy can be found here for hotels and for Train + Hotel packages respectively.

For any further questions, please refer to our help pages.

For bookings made in the UK - we are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct.

All the standalone hotels and Train + Hotel packages we sell are covered by a scheme protecting your money if the supplier fails. Other services may not be protected and you should ask us what protection is available.

For bookings made in the EU – all hotel bookings that form part of a linked travel arrangement and Train + Hotel packages we sell are covered by an insurance scheme which protects your money in the unlikely event we become financially insolvent (other services may not be protected and you should ask us what further protection is available). This insurance has been arranged by International Passenger Protection Limited and underwritten by Liberty Mutual Insurance Europe SE. For further information please go to https://www.ipplondon.co.uk/

For travel advice including general health advice, check: https://www.gov.uk/foreign-travel-advice

If you would like to know more about how Eurostar Holidays uses your personal data or to unsubscribe from our emails, please contact us at data.protection@eurostar.com

† Savings based on Train + Hotel package bookings on Eurostar.com when compared at the time of booking to the price of the same standalone train and standalone hotel booked separately on Eurostar.com.

Eurostar Holidays limited is a company registered in England and Wales under company number 11005481. VAT Registration number 286 2413 93. Registered at Kings Place, 90 York Wy, London N1 9GE. Eurostar Holidays Limited is wholly owned by Eurostar International Limited.

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